Privacy Policy for Kodexo Labs
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the terms of this policy. If you do not agree, please stop using our website.
At Kodexo Labs, we value your privacy and are committed to protecting your personal data. We may update this policy from time to time, and when we do, we will notify you.
1. Personal Information We Collect
We collect the following types of personal information:
- Information you provide: This includes data you give us directly, such as when you fill out forms, contact us, or subscribe to our services. Examples include your name, email address, phone number, and payment information.
- Automatically collected information: When you visit our website, we automatically collect data such as your IP address, browser type, and device information. This helps us improve the performance and security of our website.
- Third-party information: We may also receive information from third-party services that help us improve your experience (such as Google Analytics).
2. How We Collect Your Information
We collect your information in the following ways:
- Direct interactions: You may provide personal data when you fill out forms on our website, contact us, or engage with our services.
- Automated technologies: As you interact with our website, we may collect technical data about your use, including your browsing actions and patterns. This helps us understand how you use our website and improve it.
- Third parties: We may receive information from external sources, such as analytics providers or social media platforms, to enhance our services and marketing efforts.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services: We use your information to deliver our products and services, as well as to improve and customize your experience.
- To communicate with you: We use your contact information to respond to your inquiries, provide customer support, and send you important updates about our services.
- For marketing purposes: With your permission, we may send you promotional emails or messages related to our services. You can opt-out of receiving these communications at any time.
- To comply with legal requirements: We may need to use your data to fulfill legal obligations, protect our rights, or respond to legal requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your use of our website. Cookies help us improve our website’s performance, provide a personalized experience, and monitor advertising.
- Essential cookies: These cookies are necessary for the website to function and cannot be turned off in our systems.
- Functional cookies: These cookies allow us to remember your preferences and provide a personalized experience.
- Analytics cookies: These cookies help us collect data about how users interact with our website, which helps us improve our website and services.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the website.
5. How We Share Your Information
We may share your information with:
- Service providers: We may share your data with third-party vendors who help us provide our services (e.g., payment processors, email services, hosting providers).
- Legal reasons: We may disclose your information if required by law, to protect our rights, or in the event of a legal dispute.
- Business transactions: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that process.
- Mobile Information Protection: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Our SMS contact number is published on the Contact page and within footer sections across the site.
We will not sell, rent, or trade your personal information to third parties.
6. Data Retention
We keep your personal data only for as long as it is needed to provide our services or for legal reasons. Once your data is no longer required, we will delete it or anonymize it.
7. Your Rights Regarding Your Data
You have the following rights regarding your personal data:
- Access: You can ask us to provide you with a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, where it is no longer necessary for us to keep it.
- Opt-out of marketing: You can unsubscribe from receiving marketing communications from us at any time.
- Object to processing: You have the right to object to the processing of your personal data for certain purposes.
If you wish to exercise any of these rights, please contact us using the details provided below.
8. Information Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no online system is completely secure, and we cannot guarantee the security of your personal data transmitted over the internet.
9. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. International Data Transfers
Your personal data may be transferred to and stored in countries outside your own. When this occurs, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Legal Basis for Processing Personal Data (for GDPR compliance)
If you are in the European Economic Area (EEA), we process your personal data based on one of the following legal grounds:
- Consent: We may process your data if you have given us consent to use it for specific purposes.
- Contractual necessity: We may process your data when it is required to fulfill a contract with you.
- Legitimate interests: We may process your data based on our legitimate business interests, such as improving our website and services.
- Legal obligations: We may process your data to comply with legal obligations.
- Vital interests: We may process your data if it is necessary to protect your life or the life of someone else.
If we rely on your consent to process your personal data, you can withdraw your consent at any time.
13. Third-Party Service Providers
We may use third-party companies and individuals to facilitate our services (“Service Providers”), provide services on our behalf, or assist us in analyzing how our service is used. These third parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Examples of third-party services we may use include:
- Hosting Providers: We use third-party servers to host our website and store data.
- Payment Processors: We use secure payment providers for processing transactions.
- Analytics Providers: We use services like Google Analytics to help us analyze website usage and improve performance.
14. Advertising
We may partner with third-party advertisers to display ads on our website. These advertisers may use cookies or similar technologies to collect information about your activities across various websites and deliver ads tailored to your interests. You can opt-out of personalized advertising by adjusting your preferences through your browser settings or by visiting industry opt-out programs like the Digital Advertising Alliance or Network Advertising Initiative.
15. Do Not Track Signals
Some browsers may offer a “Do Not Track” (“DNT”) feature that sends a signal to websites you visit to indicate that you do not wish to be tracked. While we respect DNT signals, there is no consistent industry standard for recognizing DNT signals, and we currently do not respond to such requests.
16. Payment Information
If you make a purchase or transaction on our website, we do not store your payment information. Payments are processed securely by third-party payment providers, who are responsible for securely handling your payment details. Please refer to their privacy policies for more information on how your payment information is processed and stored.
17. Changes to This Privacy Policy
We may update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you about significant changes by posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
18. Your California Privacy Rights (California Consumer Privacy Act – CCPA)
If you are a resident of California, you have the right to:
- Request access to the personal data we hold about you.
- Request deletion of your personal data (with certain exceptions).
- Opt-out of the sale of your personal data (we do not sell your personal data).
- You have the right to exercise your privacy rights without facing discrimination.
To exercise your rights under the CCPA, please contact us using the contact details provided below.
19. Your Rights Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Union, you have the right to:
- Access the personal data we hold about you.
- Rectify any inaccurate personal data we hold about you.
- Request deletion of your personal data under certain circumstances.
- Object to processing or restrict the processing of your data.
- You can request that we transfer your personal data to another service provider.
- If we process your data based on consent, you can withdraw that consent at any time.
For more details or to exercise your rights, please contact us.
20. Retention of Data
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. The length of time we retain your data depends on the type of data and the reason for its collection. When we no longer need to retain your data, we will securely delete or anonymize it.
In some cases, we may need to retain certain data for longer periods to comply with legal requirements, resolve disputes, and enforce our agreements.
21. Social Media Features
Our website may include social media features, such as the Facebook “Like” button or Twitter widgets. These features may collect information about your IP address, the page you are visiting on our website, and may set cookies to enable the feature to function properly. Social media features are provided by third-party companies and are governed by their privacy policies. We encourage you to read their privacy policies to understand how they use your information.
If you have any questions about this Privacy Policy or if you wish to exercise your rights regarding your personal data, please contact us:
Email: [email protected]
Address: 5900 Balcones Drive #18480 Austin, TX 78731
Phone: +1 219 766 5259
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